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5 Reasons why ITSPs need to include E911 with their voice services

Posted May 18, 2016


As VoIP continues to gain popularity and market share in North America, many new VoIP service providers are looking for ways to streamline costs and improve margins on the products and services they offer. This is actually a good thing but often times ITSPs (Internet Telephony Service Providers) try to cut costs in areas that shouldn’t be messed with – like E911. Any small savings the ITSP might realize by not offering E911 or by offering only the bare minimum can quickly be offset when a subscriber is unable to get help in an emergency.