User Portal

Vitelty’s powerful customer portal is your tool for managing all aspects of your Vitelity account. Within the Vitelity portal you will be able to:

  • Order Toll Free/Local DIDs (telephone numbers)
  • Set up DID routing
  • Change your password
  • Virtual PRI (unlimited channels) management
  • Add & update E911
  • Enable SMS
  • Create sub-accounts
  • Order vFAX services
  • Submit & track LNP (port) requests
  • Download CDRs (Call Detail Records)
  • Enable Auto-Replenishment
  • Set up & listen to voicemails
  • Set up Call Forwarding
  • Make a payment using your credit card or PayPal
  • Activate CNAM on your DID(s)
  • Request custom voice prompts
  • Set DID, Server, and credit card failover
  • Open & manage support tickets
  • End user billing (wholesale)
  • Setup free in-network calling
  • And much, much, more…