Frequently Asked Questions about STIR/SHAKEN

What is STIR/SHAKEN?  STIR/SHAKEN is a framework of interconnected standards. STIR and SHAKEN are acronyms for the Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) standards. This means calls...

Achieving STIR/SHAKEN Compliance

As part of STIR/SHAKEN compliance, Vitelity will sign and provide attestation for outbound call services. Signing will use a Vitelity certificate with unique customer identification so any complaints submitted to our robocall mitigation process via industry channels...